Student Records

Records

The Admissions and Records Office at Jackson State Community College provides essential services to support students throughout their academic journey. Located in the Student Center, the office manages student records, including transcript requests, changes to student information, and enrollment verification. Whether changing your major, requesting an official transcript, or auditing a course, the Records Office is here to assist you. You can submit most forms online or visit the office for in-person help. Please contact us at (800) 355-5722 ext. 52654 or (731) 425-2654 for further assistance.

Records Document Uploads

Submit completed forms by uploading them directly via the link below.  

Upload Documents

Transcript Request

Jackson State has authorized the National Student Clearinghouse to order electronic transcripts online. These transcripts are processed immediately.  Therefore, if you are currently enrolled in classes or planning to graduate, verify your grades and degree are showing on your JSCC Self-Service transcript before placing your transcript order.  

Transcript Order Status

• This service is free for currently enrolled students sending transcripts to other Tennessee Board of Regents institutions and $2.50-$3.50 each for all other requests. Credit card payments only.
• Once your transcript order is completed, you will receive an Order Confirmation number. Make a note of this number, as it may be needed for you to follow up on your order. An email will be sent to you, once your transcript has been sent.
• Please contact the National Student Clearinghouse's transcript ordering service if you need help or have questions about your order.
• If you attended JSCC prior to Fall 1986, you may not have an electronic transcript available to request. 

You may also order free transcripts that may be picked up or sent via postal mail. (NOTE: These are not processed immediately and take 1-3 business days to process.)

If you prefer to send a transcript without a cost, or you have not attended JSCC since Fall 1986, an official transcript will be sent upon written request. Your request must include your signature. Email & phone requests will not be honored. Transcripts will normally be processed within 3 to 5 business days upon receipt of your request.

You may request a transcript by filling out the Transcript Request form and mailing, faxing, or email it to:

"Your academic journey, your records—handled with care and precision. Access, update, and manage your student information with ease."

Change of Major

A Change of Major Form must be filled out and returned to the Records Office before your major can be changed.

• If you are changing from non-degree seeking or certificate seeking, you must meet all appropriate additional admissions requirements.
• Requests to change a major are honored during registration periods up to the last day to add a course for any given semester. Any requests submitted after this period will be held until future registration occurs. If your request is in regards to financial aid or a graduation proposal, please notify the Records Office.

Verify Enrollment

To request verification of enrollment, you must fill out the Enrollment Verification form and submit it to the Records Office. We request 2 to 5 business days upon receipt to process your request.

• Enrollment cannot be verified until fees are paid for the semester you are requesting.
• We are unable to verify enrollment for future terms. (current & past terms only)

Enrollment verification generally consists of a typed letter that states the semester (including dates) and full-time or part-time status. If any additional information needs to be added to the letter, please include it in the "Additional Request(s)/Comments" section on the Enrollment Verification form.

Loan deferment requests must include a completed Enrollment Verification form. *Please complete all the required student information sections on your loan deferment form before submitting.* Any missing information may slow the processing of your request.

Change of Name or Address

To request a change of name, you must complete the Change of Name or Address and return it to the Records Office to be processed.

• Name change requests must be accompanied by some form of legal documentation declaring the new name (e.g. marriage certificate, divorce decree, social security card, driver's license).

Release of Information Requests

Restrict Release of Information form - restrict release of personally identifiable information.

Permit Release of Information form- permit release of personally identifiable information.

Consent for Instructor Release of Academic-Info form - consent for instructor(s) for indicated term to release academic related information to designated individuals.

Auditing a Course(s)

To audit a course(s) for any given semester, use the Audit Form after registering for the class but before the semester begins. After completing the form, submit it to the Records Office.

The Change of Credit to Audit Status is for students who need to change a currently enrolled course from credit to audit.

Transfer Equivalency